Privacy Policy

This statement was last revised on April 04, 2018.

RemoteResources provides this Privacy Statement to make you aware of our privacy practices and the choices you can make about how your personal information is collected and used, both on-line and off-line. To make this notice easy to access, it is available on the bottom of every RemoteResources web page.

Customers are RemoteResources’ most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.

We’ve structured our website so that you can visit us without identifying yourself or revealing any personal information. Throughout this Privacy Statement, personal information refers to any information that is unique to an individual, such as name, address, e-mail address, phone number, etc. If you do share your personal information with us, you can be assured that it will only be used to support your relationship with RemoteResources.

RemoteResources privacy statement covers 7 main areas which are listed below and described in details follows. Please keep in mind that our privacy practices may vary as required by local laws and policies.

Comments or questions about our privacy practices can be sent to: dpo@remoteresources.com.

CONTENT

1. Notice
2. Choice
3. Onward Transfer
4. Access and Accuracy
5. Security
6. Tailoring e-mail communications and web experiences
7. Additional Information

1. NOTICE

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, title, company address, e-mail address, telephone number or fax number (“personal information“);
• that is about you but individually does not identify you, such as demographic information, including gender and occupation; and/or
• about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through tracking technologies.

How we use the information

RemoteResources uses your personal information to better understand your needs and provide you with better service. Specifically, we use your personal information to help you complete a transaction, to communicate back to you, provide updates on service and benefits, and to personalize our web sites and communications with you. Credit card numbers are used only for payment processing and are not retained for other purposes. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt-out of receiving such contact. If you would like to read more about how to opt-out, please follow the directions given below in the “Choice” section of this document. In addition, we will also follow local requirements where applicable.

Whom we share the information with

RemoteResources does not sell, rent, or lease your personal information to others. Unless we have your permission or are required by law, we only share your personal information with other RemoteResources entities or business partners who are acting on our behalf for the uses described above. Such RemoteResources entities and business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

2. CHOICE

RemoteResources will not use or share your personal information in ways unrelated to the ones described above without first notifying you and offering a choice. We will also provide you the opportunity to let us know if you wish to opt-out at any time of certain or all contact from RemoteResources, and we will do everything we can to honor such requests. If you have any difficulty exercising your choices, please send your request to dpo@remoteresources.com.

Your permission will always be secured first, should we ever decide to share your personal information with third parties that are not acting on our behalf and governed by our privacy policy.

3. ONWARD TRANSFER

If your personal data is transferred to a country or territory outside Singapore, for instance, if some services are sub-delegated to overseas resource centres, we will ensure that the recipients thereof provide a standard of protection to your personal information so transferred that is comparable to that which is provided herein.

4. ACCESS AND ACCURACY

As a general rule, we will, upon the request of an individual, provide him as soon as reasonably possible with personal data about the individual that is in our possession and information about the ways in which the personal data has been or may have been used or disclosed within a year before the date of the request.

We will also, where an individual has requested that it corrects an error or omission in the personal data about the individual that is kept with us, correct such data as soon as practicable and send the corrected personal data to every organization to which the personal data was sent before it had been corrected, unless that organization does not need the corrected personal data for any legal or business purpose.

We may however choose not to provide individuals with access to or correct such information, in accordance with the exceptions under the Personal Data Protection Act. This would include cases where:

• We are satisfied on reasonable grounds that the correction should not be made;
• The request for access is frivolous or vexatious or the information requested is trivial;
• The personal data is related to a prosecution and all the proceedings related to the prosecution have not been completed;
• The personal data, if disclosed, would reveal confidential commercial information that could, in the opinion of a reasonable person, harm the competitive position of RemoteResources; and/or
• The personal data was collected, used or disclosed for the purposes of an investigation and associated proceedings and appeals have not been completed.

We may decide to impose a nominal charge upon the individual to cover the cost of verifying a request for information and locating, retrieving, reviewing and copying.

5. SECURITY

RemoteResources is committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure it. We will not keep personal data for longer than is necessary and will take reasonable steps to destroy or permanently de-identify personal data if it is no longer needed.

6. TAILORING E-MAIL COMMUNICATIONS AND WEB EXPERIENCES

On occasion RemoteResources may employ technologies that enable us to review which recipients have opened our e-mail communications and which links they have accessed in the message. This helps us to tailor our communications in our attempts to send you the most relevant information, as local laws and your preferences and permissions allow. Any such monitoring is done in accordance with local laws.

7. ADDITIONAL INFORMATION

Links to Third Party Web Sites

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the RemoteResources site. RemoteResources has not reviewed all of these third party sites; does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.

Changes to the Privacy Statement

All material changes to our Privacy Policy and practices will be posted on this page. The revision date shown at the top of the page will be updated accordingly.

General

We have the right to amend, revise or change this policy (or any part thereof) from time to time without prior notice or subsequent notification to you. By accessing this website you agree to be legally bound by any such amended and/or revised policy. It is therefore your responsibility to read this page prior to any future access to and use of the website. If you do not agree to the amended and/or revised policy, kindly stop using the website and exit immediately.

Enquiry and Complaints

We have designated the person whose details are set out below as the person (“Data Protection Officer”) who will be responsible for ensuring RemoteResources compliance with applicable data protection laws. If you have any queries or requests or wish to make any applications concerning your personal information or data, please contact the Data Protection Officer at dpo@remoteresources.com.

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